Erie Insurance ranks highest among auto insurance companies in satisfying new buyers with the purchase experience for a second consecutive year, according to the J.D. Power and Associates 2009 Insurance Shopping StudySM
What that means
J.D. Power and Associates asked thousands of people in the spring about their experience shopping for auto insurance.
They measured three key factors – price, policy offerings and distribution channel (for Erie Insurance, that includes our agency and the network of other local independent agents).
What it means to you
We believe the award reflects our efforts to make a great first impression on our customers – both new and existing. We want to continue to meet your needs and exceed your expectations going forward. That’s why we partner with Erie Insurance, which shares our commitment to exceptional service.
What it means to ERIE
"This award reflects the continued commitment of Erie Insurance Employees and Agents to being above all in service," said Terry Cavanaugh, Erie Insurance president and CEO. "That commitment is deeply rooted in our 84-year history and our culture."
"We are thrilled to receive this prestigious recognition two years in a row," added Cavanaugh. "It demonstrates that customers are not only looking for the best price when shopping for insurance, they also want a knowledgeable Agent to help them make the right choices about insurance coverage for themselves and their families.”
For more information about the study, refer to the press release.
To learn more about Erie Insurance and how we live our promise to be Above All in Service, refer to our brand book.
Erie Insurance received the highest numerical score for the auto insurance shopping experience in the proprietary J.D. Power and Associates 2009 Insurance Shopping StudySM, and the 2008 Insurance New Buyer StudySM. The 2009 Study is based on 5,799 total responses, measuring 23 providers and measuring the opinions of consumers shopping for a new auto insurance policy. Proprietary study results are based on experiences and perceptions of members surveyed in February and March 2009. Your experiences may vary. jdpower.com